microsoft outlook not connecting to office 365

The 'Hotfix download available' form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request.

If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

If the hotfix is available for download, there is a 'Hotfix download available' section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing.

Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft Support. This pile-up situation causes the call-return process to take even longer. Additionally, these calls pile up under heavy-load scenarios. This problem occurs because individual function calls in the remote procedure call (RPC) over the HTTP connection take a long time to return. When you use Microsoft Outlook to connect to Office 365 Exchange servers, Outlook displays a 'Trying to Connect' or 'Disconnected' status for a time period of five minutes to an hour or more. SymptomsĪssume that you use Microsoft Office 365 on a computer that's running Windows 8, Windows 8.1, Windows Server 2012, or Windows Server 2012 R2. Note Learn about the fix for this problem for Windows 7 and Windows Server 2008 R2.

Microsoft outlook not connecting to office 365